Warranty Information

Thank you for choosing Melillo Enterprises for your artistic lighting products! We are dedicated to providing you with high-quality items and ensuring your satisfaction. To show our confidence in the craftsmanship and durability of our products, we offer the following warranty terms:

Warranty Coverage:
Our warranty covers defects in materials and workmanship under normal use. It is valid for the original purchaser and is non-transferable, starting from the date of purchase.

Warranty Period:
Our products come with a 2-year warranty from the date of purchase. During this time, we will replace LED bulbs or any defective parts at no cost, provided they are used normally.

Warranty Claim Process:
If you need to make a warranty claim, please contact our customer service team at melilloenterprises@gmail.com. Be sure to include your proof of purchase (e.g., your email used for the purchase, order number, etc.) and a detailed description of the issue. Our team will guide you through the necessary steps to resolve the problem.

Exclusions and Limitations:
This warranty does not cover damages resulting from improper installation, misuse, abuse, neglect, accidents, or modifications to the product. Normal wear and tear, such as scratches or fading from sun exposure, is also not covered. Additionally, the warranty does not extend to non-original parts or accessories.

Resolution Options:
Depending on the nature of the warranty claim, we will replace the defective parts.

Additional Information:
- Our warranty is valid only for products purchased from authorized retailers or directly from our store.
- Repairs or modifications by unauthorized personnel will void the warranty.
- The warranty does not cover any consequential or incidental damages resulting from the use of our products.
- Please note that this warranty information may change without prior notice. We encourage you to check our website or contact our customer service team for the latest details.

Thank you for trusting Melillo Enterprises with your artistic lighting needs. We are committed to providing you with exceptional service and ensuring your complete satisfaction!